CCHP New & Prospective Member Survey

Understanding Our Policies and Procedures

Thank you for becoming a CCHP member. And if you are thinking of joining CCHP, we thank you for your consideration.

We value your feedback to ensure we have the right policies and procedures in place. This brief survey asks for your thoughts on how well our information is communicated and how we can improve your experience. All responses are confidential.

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This field is for validation purposes and should be left unchanged.

1. Clarity of information

How clear was the information provided about Balance policies and procedures?(Required)

2. Usefulness of information

How useful was the information provided for making decisions about your health plan benefits?(Required)

3. Accuracy of Information

In your opinion, how accurate was the information you received about Balance policies and procedures?(Required)

4. Open-ended Feedback

What improvements would you suggest to make the information clearer, more useful, or more accurate?